Support

Questions, corrections and ideas are all welcome. If something in the app is wrong, the most useful thing you can do is tap "Was this accurate?" on that finding — it reaches the person who checks the rules — or write below.

Common questions

Where is my data?

On your iPhone only. There is no account. Settings → Export writes everything to a file; Settings → Delete all my data removes it.

Why does a finding say "unconfirmed"?

Every curated rule is re-checked within twelve months. After that it stays visible but is marked, so you know to confirm it.

What does "Not covered yet" mean?

Travinera has no checked data for that topic at that destination. Rather than guess, it tells you.

What is an enhanced city guide?

For some cities Travinera has its own places: sights ranked by travel guides and Wikipedia, restaurants and hotels with opening hours, diet tags, step-free access and hotel class, readable offline. Elsewhere, Discover shows Apple Maps results.

Does it work offline?

Entry rules, practical information, trips and city guides do. Maps, forecasts, Wikipedia summaries and Apple Maps results need a connection.

How do I join the beta?

Install TestFlight from the App Store, then open this invitation on your iPhone.